ABOUT US

Learn About Our Business and Our Collision Repair Process

About New Beginnings Collision Center

At New Beginnings Collision Center, we believe every vehicle deserves a second chance. Located in the heart of Newport News, VA, we specialize in returning your car to its pre-accident condition, prioritizing safety and quality.

Our team consists of industry-certified professionals dedicated to excellence. From minor dents to major repairs, trust us to restore not just your vehicle, but also your peace of mind.

OUR REPAIR PROCESS

Manufacturer Certified & Comprehensive Collision Repair

At New Beginnings Collision Center, we prioritize clarity and care throughout your repair journey. Our friendly staff aim to guide you seamlessly from the initial check-in to the final delivery.

We ensure every question is answered. Our goal is to make the repair process as transparent and stress-free as possible.

From “Check In” to a New Beginning for Your Vehicle!

Our team tackles significant collision damage with expertise and precision. We assess structural damage, perform necessary repairs, and ensure your vehicle’s safety features function correctly. We aim to exceed industry standards, giving you confidence on the road.

Part 1

Check In
Your repair experience starts here. At check-in, we gather all essential information about your vehicle and repair needs. This step ensures everything is ready for a smooth repair process. We keep records transparent and accessible.
Pre Scan
We then conduct a thorough pre-scan to assess all vehicle systems. This initial diagnosis is crucial to identifying hidden damage. Understanding the full scope from the start ensures accurate and comprehensive service.
Damage Analysis
Our experts take a detailed look to pinpoint all damage. This analysis guides the entire repair plan. By understanding the extent of the damage, we ensure all necessary repairs are accounted for.
Waiting Approvals
We then pause to confirm repair approvals from insurance or you, our customer. This step is vital for a clear agreement on the scope of work. It maintains transparency and sets expectations.
Waiting Parts
Once repairs are greenlit, we source high-quality parts needed for your vehicle. This process might vary in time, but we always aim for efficiency. Using only the best parts guarantees lasting repairs.
Body Repair
Our certified technicians expertly handle all body repair needs. Whether it’s realigning frames or fixing dents, our team works meticulously. We restore the structural integrity of your vehicle.

Part 2

Paint & Refinishing
Next, our specialists match and apply paint to restore your vehicle’s appearance. We use advanced color-matching technology. This step is crucial for the aesthetic and protective qualities of your car.
Reassembly
Reassembly involves fitting back all parts after paint and body work. It’s precise to ensure everything functions as before. Our experts handle each component with care.
Post-Scan, Alignment & Calibrations
After reassembly, we perform post-repair scans and necessary alignments. It ensures all systems operate correctly. Safety and performance checks are paramount at this phase.
Detailing
We then detail your vehicle to ensure it looks its best. This step involves cleaning and polishing. When you get your vehicle back, it will look as good as new.
Final Quality Control
Every repair goes through a rigorous quality check. Our team reviews everything to meet high standards. This step is critical to our commitment to excellence.
Delivery
Finally, we reunite you with your vehicle, all polished and prepped. We review the work with you to ensure satisfaction. Your peace of mind is our top priority.

Mechanical Repairs & Maintenance

Our in-house mechanical repair services at New Beginnings Collision Center offers a substantial advantage in the auto repair process by drastically reducing repair times and eliminating the need for sublet services.

This holistic approach to auto repair, combining both bodywork and mechanical services, exemplifies New Beginnings Collision Center’s commitment to excellence and customer satisfaction.

Pay Over Time With Affirm

New Beginnings Collision Center offers convenient financing through Affirm, making it easier for customers to handle the costs of auto repairs without the immediate financial strain. When you choose Affirm, you get the advantage of transparent, simple monthly payments. This allows you to pay over time for unexpected collision repair needs, turning a large upfront expense into manageable installments.  This partnership reflects our commitment to providing flexible solutions that meet our customers’ needs.

Finance Your Repair With Synchrony

New Beginnings Collision Center offers also offers financing through Synchrony Bank. Through this financing option, we are able to provide you with first-rate auto body repair services while making them more accessible to our valued customers.

NEW BEGINNINGS COLLISION CENTER

15482 Warwick Blvd Ste. C
Newport News, VA 23608

(757) 888-2394

Mon – Fri 7:00 am – 6:00 pm
Sat – Sun Closed

Mon – Fri:
7:00am – 6:00pm
Sat – Sun: Closed

GET A FREE ESTIMATE

    Preferred Appointment Date:

    Photos of VIN and Damage




    Amazing staff amazing results I was able to get my car parts ordered and put on all within two week I was so thankful for the fast and great service!
    Jarel Picquet

    The staff at New Beginnings Collison was exceptionally pleasant and helpful with the replacement of my driver’s side door handle. So surprised that being a walk in they service me immediately. The new owners are wonderful kind hearted people and highly recommend them for repairs.

    Jessie Bell

    I never been in a body shop that workers were so nice, patient and so respectful that I love their job. They did an amazing job fixing my little blue Nissan’s trunk and lights! 100% recommend!

    Stefania Moore